In July 2021, Zoom released Zoom Apps which integrated a marketplace of third-party applications such as Dropbox Spaces, Asana, and SurveyMonkey. On March 22, 2021, Zoom announced that it would start selling its videoconferencing technology as a white-label product, so other companies can embed it in their own products, with the calls running over Zoom but not carrying the company’s brand name. The feature was created to cater to in-person visitors at a business to interact in the lobby without physical contact. In February 2021, Zoom added a “virtual receptionist” feature in the Kiosk Mode for Zoom Rooms. The first such apps were expected to be available around the end of 2020, from companies including Slack, Salesforce, Dropbox, and Qatalog.

Zoom (software)

The company stated that the SDK was only collecting information on the user’s device specifications (such as model names and operating system versions) in order to optimize its service and that it was not collecting personal information. Zoom responded that it had been made aware of the issue and patched the app to remove the SDK after learning that it was collecting unnecessary device data. Zoom has been criticized for its privacy and corporate data sharing policies, as well as for enabling video hosts to potentially violate the privacy of those participating in their calls. The series Zoom Where It Happens, airing on Zoom as a partnership between Zoom and Black female artists, launched in September 2020 with a virtual table read of an episode of The Golden Girls, reimagined with an all-Black cast. On an alternate music video for the 2020 single “Ice Cream” by Blackpink featuring Selena Gomez, the artists appeared via Zoom from their homes.

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Midway through the game, he was asked to apply masking tape over the logo and told he would be fined. G2A Direct was criticized for only allowing 10% from key sales to go to game developers. In 2017, the G2A Direct service was launched to allow developers to obtain revenue from G2A key sales. Many developers have called for their own games to be pirated because they make little to no money from G2A sales.

• The company was founded (originally as Go2Arena) in 2010 by Bartosz Skwarczek and Dawid Rożek in Rzeszów, Poland as an online video game store.
• The inquiry was closed on May 7, 2020, with Zoom not admitting wrongdoing, but agreeing to take added security measures.
• Unknown Worlds Entertainment founder Charlie Cleveland condemned G2A for “put(ting) the impetus on developers to have to take action…, while G2A profits off gray-market sales and credit card fraud.”
• Soon after, a format of conferences that “virtually travel the globe with the sun from East to West”, became common, some of them running for several days.
• In March 2020, New York State Attorney General Letitia James launched an inquiry into Zoom’s privacy and security practices.
• Zoom encrypts its public data streams, using TLS 1.2 with AES-256 (Advanced Encryption Standard) to protect signaling, and AES-128 to protect streaming media.

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In April 2020, Zoom increased its default security settings to mitigate Zoombombing. NA’s dissemination of meeting URLs enabled its members to Zoombomb these meetings. “Zoombombing” is a phenomenon where uninvited participants join a meeting to cause disruption. On April 20, 2020, the New York Times reported that Dropbox engineers had traced Zoom’s security vulnerabilities back over two years, pushing Zoom to address such issues more quickly, and paying top hackers to find problems with Zoom’s software. Hackers also put up over 500,000 Zoom user names and passwords for sale on the dark web.
The new feature was said to be a default for all free and paid users and made available on the Zoom clients for Mac, Windows, and Linux, as well as Zoom mobile apps. In a blog post on April 1, 2020, CEO Yuan announced a 90-day freeze on releasing new features, to focus on fixing privacy and security issues within the platform. Security bug brokers were selling access to Zoom security flaws that could allow remote access into users’ computers. In November 2018, a security vulnerability was discovered that allowed a remote unauthenticated attacker to spoof UDP messages that allowed the attacker to remove attendees from meetings, spoof messages from users, or hijack shared screens.
Zoom has been criticized for “security lapses and poor design choices” that have resulted in heightened scrutiny of its software. The broadcast of the 72nd Primetime Emmy Awards on September 20, 2020, hosted by Jimmy Kimmel, featured nominees participating through Zoom. Soon after, a format of conferences that “virtually travel the globe with the sun from East to West”, became common, some of them running for several days. In 2020, Zoom formed a partnership with Formula One to create a virtual club where fans can go behind the scenes and take part in virtual activities through Zoom, beginning with the Hungarian wizebets casino Grand Prix. A version for Apple TV was released on December 1, 2023, which requires using an external iOS device as the user’s camera. Also in June 2022, Zoom opened its Zoom Apps developer program to all developers, via Zoom Apps SDK.
It includes passwords by default, improved encryption, and a new security icon for meetings. New features include the ability to move around video windows in gallery view, pin video windows to be spotlighted; improved keyboard shortcuts; new tools to adjust the size of closed captioning text; and sign language interpreters’ windows can now sit directly next to the speaker. In July 2022, an option was added on Zoom Phone to turn on end-to-end encryption during one-on-one calls between users on the same company account. On some computers and operating systems, users are able to select a virtual background, which can be downloaded from different sites, to use as a backdrop behind themselves. They stated that they see no revenue from sales on G2A, and instead encouraged users to illegally download their games rather than purchase them on G2A. Critics have labeled the website as a “grey marketplace”, where users can resell keys bought at a lower price from one region to another at a much higher price.

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Another vulnerability allowing unprompted access to cameras and microphones was made public. In May 2020, the Federal Trade Commission announced that it was looking into Zoom’s privacy practices. In May 2020, the New York City Department of Education lifted their ban on Zoom after the company addressed security and privacy concerns.

The British found-footage horror film Host, directed by Rob Savage, features a group of young people attempting to contact spirits through a remote séance on Zoom, and premiered on Shudder in July 2020. Zoom is used by a variety of individuals and private and public organizations, including banks, schools, universities, healthcare providers, and government agencies, and for ceremonies such as birthday parties, funeral services, and bar and bat mitzvah services. In October 2021, the option to automatically generate closed captions in English for Zoom meetings was expanded to all accounts, including free ones.

• On May 7, 2020, Zoom announced that it had acquired Keybase, a company specializing in end-to-end encryption, as part of an effort to strengthen its security practices moving forward.
• Many of Zoom’s issues “surround deliberate features designed to reduce friction in meetings”, which Citizen Lab found to “also, by design, reduce privacy or security”.
• The new feature was said to be a default for all free and paid users and made available on the Zoom clients for Mac, Windows, and Linux, as well as Zoom mobile apps.
• During test calls between participants in Canada and United States, the key was provisioned from servers located in mainland China where they are subject to the China Internet Security Law.
• It includes passwords by default, improved encryption, and a new security icon for meetings.

In June 2022, Zoom One, which brings together chat, phone, whiteboard, and video conferencing capabilities into a single offering, was launched. In February 2022, the company launched Zoom Contact Center, a cloud contact center optimized for video calls and integrated directly into Zoom. When active, the mode will hide participants’ screens from each other (though they can see each other’s names) while the host retains the ability to see everyone’s camera stream or screen share. Also in October 2020, Zoom signed a carrier agreement with Global BT Business to offer a fully managed Zoom Meetings service featuring a choice of connectivity and integration with its global voice network. Zoom Phone Provider Exchange, which gives customers options for voice services, reaches more than 70 countries.

In response to a breach in Riot’s terms of service where G2A was selling fully leveled accounts. Unknown Worlds Entertainment founder Charlie Cleveland condemned G2A for “put(ting) the impetus on developers to have to take action…, while G2A profits off gray-market sales and credit card fraud.” G2A stated they would need at least one hundred developers to show support for creating the tool, but only 19 developers would register.
In February 2018, G2A Dev Studio, which was responsible for VR projects, became an independent video game studio called Monad Rock. In December of that year, G2A announced Blunt Force, a World War II-themed VR shooter game developed in collaboration with Mark Bristol. In 2015, G2A released its own VR app, a virtual theme park titled G2A Land. Ultimately, this was abandoned following a decision to make the marketplace entirely digital-oriented. Skwarczek noticed a trend in digital versions of games becoming gradually more and more popular than traditional physical copies.
By the end of 2016 G2A Land featured a cinema, a shooting range, and an underwater adventure in addition to a rollercoaster. According to data from September 2024, the platform has served over 30 million customers from 180 countries and has over 40 thousand sellers operating on it. In 2018, the company integrated Nexmo’s two-factor authentication API with the marketplace. The target audience was primarily young gamers limited by their disposable income. All copyrights, trade marks, service marks belong to the corresponding owners.
In October 2020, Zoom gave its users better security with an upgrade to end-to-end encryption for its online meetings network. Zoom security features include password-protected meetings, user authentication, waiting rooms, locked meetings, disabling participant screen sharing, randomly generated IDs, and the ability for the host to remove disruptive attendees. Our app empowers marketplace users with seamless access, exclusive deals and transactions on the go